At Share1Estate, we strive to provide high-quality real estate services, including property listings, marketing, and investment opportunities. This Refund Policy outlines the terms under which refunds may be granted.
1. Service-Based Payments
All payments made for services such as property listings, featured ads, promotions, or consultancy are generally non-refundable once the service has been initiated or delivered.
2. Subscription Plans
If you purchase a subscription plan:
- Refund requests must be made within 3 days of purchase.
- Refunds will only be processed if the service has not been substantially used.
- Partial refunds may be considered at our discretion.
3. Duplicate or Accidental Payments
If you are charged multiple times for the same service:
- You are eligible for a full refund of the duplicate amount.
- Requests must be submitted within 7 days of the transaction.
4. Property Booking / Investment Fees
For any booking amount or investment made through Share1Estate:
- Refund eligibility depends on the specific property developer’s terms and conditions.
- Share1Estate acts as a facilitator and is not responsible for third-party refund policies.
5. Cancellation Policy
- You may request cancellation before service activation.
- Once a listing or promotion goes live, cancellation may not be eligible for a refund.
6. Refund Processing Time
Approved refunds will be processed within 7–14 business days to the original payment method.
7. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Change of mind after service delivery
- Incorrect information provided by the user
- Delays caused by third-party services (developers, banks, etc.)
8. Contact for Refund Requests
To request a refund, please contact us with your payment details:
- Email: support@share1estate.com
- Include: Transaction ID, Date, and Reason for request